Refunds & Returns

Overview

We want you to feel confident ordering PreserVision AREDS 2 Formula MiniGels from areds2preservision.com. If something is not right with your order, review this policy and contact us — we will work with you fairly and promptly.

Because dietary supplements are consumable products, returns are limited to the conditions below.

Eligible returns

You may request a return or refund when all of the following apply:

• You contact us within 30 days of delivery
• The product is unopened and in original sealed condition
• The outer packaging is intact with no signs of use
• You provide your order number and reason for the request

Opened bottles, partially used product, or items without original packaging cannot be accepted for hygiene and safety reasons.

Non-returnable items

The following are generally not eligible for return or refund:

• Opened or used supplement bottles
• Products damaged after delivery due to improper storage
• Orders placed through unauthorized third-party sellers
• Items marked final sale (if applicable at checkout)

How to request a return or refund

1. Email us at support@areds2preservision.com with subject line Return Request.
2. Include your order number, full name, and a brief description of the issue.
3. Our team will reply within 1–2 business days with return instructions if your request qualifies.
4. Ship the product back only after you receive approval and a return address from us.

Refund timing

Once we receive and inspect your returned item, approved refunds are processed to your original payment method.

• Inspection: typically 2–5 business days after we receive the package
• Refund posted: 5–10 business days depending on your bank or card issuer

Original shipping charges are non-refundable unless the return is due to our error (wrong item sent, defective product, etc.).

Return shipping

Customers are responsible for return shipping costs unless the return is caused by our mistake. We recommend using a trackable shipping service and keeping your receipt until the refund is complete.

We are not responsible for packages lost in return transit without tracking.

Damaged, defective, or wrong items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or full refund, including shipping where appropriate.

Contact us

Questions about a return or refund?